Terms & Conditions
Welcome to Maxlore. These Terms & Conditions govern your use of the Maxlore website and your purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or place an order.
1. About Maxlore
Maxlore is an online retail store offering products through its website. Throughout these Terms & Conditions, the terms “Maxlore,” “we,” “us,” and “our” refer to Maxlore, while “you” and “customer” refer to the person accessing our website or purchasing our products.
2. Use of Our Website
By using our website, you agree that:
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You will provide accurate and complete information when placing an order.
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You will not use the website for any unlawful or unauthorized purpose.
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You will not attempt to interfere with the security or operation of the website.
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You will not copy, reproduce, modify, distribute, or misuse our website content without our written permission.
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You are responsible for maintaining the confidentiality of any account information associated with your use of the website.
We reserve the right to restrict or terminate access to our website if we believe these Terms & Conditions have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However:
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Product colors may appear slightly different depending on your device or screen settings.
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Product images may be for illustration purposes and may vary slightly from the actual product.
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Product availability may change without prior notice.
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We reserve the right to correct errors, inaccuracies, or omissions at any time.
4. Pricing
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
We reserve the right to change product prices at any time without prior notice.
If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and refund any payment already made by the customer.
Applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation. An order is considered accepted only when we confirm the order for processing or dispatch.
We reserve the right to cancel or refuse an order for reasons including, but not limited to:
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Product availability
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Incorrect pricing or product information
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Suspicious or fraudulent activity
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Incorrect customer information
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Delivery restrictions
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Technical errors
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Other circumstances beyond our reasonable control
If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method or through another appropriate method.
6. Payment
We may offer payment methods such as online payments, UPI, credit/debit cards, net banking, wallets, or Cash on Delivery, depending on availability.
Payments processed through third-party payment providers may be subject to the terms and policies of those providers.
Maxlore does not store sensitive payment information such as complete card numbers or CVV details unless legally permitted and required for processing.
7. Cash on Delivery
Cash on Delivery (COD) may be available for selected products, locations, or orders.
We reserve the right to restrict or disable COD for certain customers, locations, products, or orders.
Customers placing COD orders are expected to accept and pay for the order upon delivery.
Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD purchases.
8. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated delivery period displayed on our website or communicated to the customer.
Delivery times may vary depending on:
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Customer location
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Courier availability
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Product availability
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Weather conditions
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Public holidays
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Natural disasters
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Transportation issues
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Other circumstances beyond our reasonable control
Delivery dates are estimates and are not guaranteed unless specifically stated.
Customers are responsible for providing a correct and complete delivery address and contact information.
Maxlore will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
9. Order Tracking
Where tracking information is available, customers may receive a tracking link or tracking details after their order has been dispatched.
Tracking information is provided by the relevant delivery or logistics service and may take some time to update.
10. Returns and Refunds
Returns, replacements, cancellations, and refunds are subject to our Return & Refund Policy.
Customers should review the Return & Refund Policy before placing an order.
Products may be eligible for return or replacement only if they meet the conditions specified in our applicable policy.
We may require photographs, videos, order details, or other information to verify a return or product issue.
We reserve the right to reject returns that do not meet the applicable return conditions.
11. Damaged or Incorrect Products
If you receive a product that is damaged, defective, incorrect, or materially different from what was ordered, please contact us within the period specified in our Return & Refund Policy.
We may request supporting evidence such as photographs or an unboxing video to investigate the issue.
Where a claim is approved, we may provide a replacement, refund, or another appropriate resolution according to our applicable policy.
12. Order Cancellation
Customers may request cancellation of an order before it has been dispatched, subject to our cancellation policy.
Once an order has been dispatched or handed over to the delivery partner, cancellation may no longer be possible.
Any applicable refund will be processed according to our Refund Policy.
13. Intellectual Property
All content appearing on the Maxlore website, including but not limited to:
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Logos
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Brand names
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Product descriptions
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Images
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Graphics
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Website design
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Text
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Videos
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Icons
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Software
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Other website materials
is owned by or licensed to Maxlore unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or commercially exploit our content without prior written permission.
14. User-Submitted Information
If you submit reviews, feedback, comments, photographs, or other content to Maxlore, you agree that the information provided is lawful and does not violate the rights of any third party.
By submitting content, you grant Maxlore permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, offensive, misleading, abusive, or otherwise inappropriate.
15. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics services, advertising platforms, or other service providers.
Your use of such services may also be subject to the terms and privacy policies of those third parties.
Maxlore is not responsible for the independent policies, practices, or availability of third-party services.
16. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be:
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Available without interruption
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Free from errors
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Free from viruses or other harmful components
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Compatible with every device or browser
We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Maxlore shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
18. Fraud and Misuse
We reserve the right to investigate and take appropriate action against suspected fraudulent, abusive, or unauthorized activity, including:
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Fraudulent orders
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Payment abuse
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Repeated false return claims
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Misuse of promotional offers
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Unauthorized use of another person’s information
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Attempts to interfere with website security
Where appropriate, we may cancel orders, restrict accounts, or take other lawful action.
19. Privacy
Your use of our website is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect information provided by customers.
20. Changes to These Terms
We may update or modify these Terms & Conditions from time to time.
Any changes will become effective when the updated Terms & Conditions are published on our website.
You are responsible for reviewing this page periodically for changes.
21. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any disputes arising from the use of our website or purchase of products shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
22. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products, or our policies, please contact us through the contact details provided on our website.
Maxlore
Email: maxlore7701@gmail.com
Phone:
By using the Maxlore website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.